Candice Coppola

Mastering the Art of Onboarding: 10 Steps to a Seamless Client Experience

A Talk by Candice Coppola (Candice Coppola)

About this Talk

Onboarding is one of the most important stages in the client journey and sets the tone for the entire client experience. So then why do so many wedding pros get it wrong?!

Join me for a masterclass specifically designed for wedding planners, photographers, and other industry professionals. You'll learn how to strategically onboard your clients to not only avoid these pitfalls but also enhance client happiness and encourage long-term loyalty.

What You'll Learn:

  • The top 10 must-follow steps for a seamless onboarding process
  • How to identify and rectify common onboarding mistakes
  • Techniques to personalize your onboarding without sacrificing efficiency

I'll see you there!

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September 28, 2023, 03:20 PM

03:20 PM - 04:20 PM

About The Speaker

Candice Coppola

Candice Coppola

Candice Coppola

Author, podcast host, business coach and entrepreneur

Candice Coppola